About ShipRocket

About Us:

ShipRocket (a BigFoot Retail Solution Product) is India’s best e-commerce shipping and logistics software offering an automated shipping solution for e-commerce sellers. Sellers can ship their products across India and abroad through a number of courier partners at discounted rates.

How it works

A seller simply needs to sign-up on the ShipRocket pannel and they can begin using the services instantly. ShipRocket services come in a wide range of plans. Sellers can select the plan best suited for their business. The lite plan, which is free of cost, is activated as soon any user signs up.

You can sync your e-commerce website or marketplace and process orders directly from the panel. You can also manage return orders from the panel itself.

What ShipRocket Offers

1) Discounted Rates

Add money to your wallet and start shipping at the lowest shipping charges of Rs. 27/500g. The minimum COD charge is Rs. 34 and your COD remittance takes place thrice a week!

2) Wide Reach

26000+ serviceable pin codes across India and shipping across 220+ countries across the world. With ShipRocket, you can easily ship using various courier partners.

3) Multiple Courier Partners

With over 13+ courier partners, you can choose the best for your shipment and also set your priority. The courier partners include:


FedEx Surface

FedEx Surface Lite

FedEx Flat Rate



Delhivery Standard

Delhivery Surface

Delhivery Surface Lite


Ecomm Express

Ecomm Reverse

Shadowfax Reverse

Gati Surface



4) CORE – Courier Recommendation Engine

ML-based Courier Recommendation Engine to choose the most suitable courier partner based on the ratings, rates and efficiency. The key metrics considered to rate the courier partners include:

COD Remittance: Time is taken by the courier company to transfer the Cash-On-Delivery amount received from your customer back to your bank account.

Return to Origin (RTO): Percentage of orders that have been returned as ‘Undelivered’ by the courier partner.

Pick-up Performance: The average time taken by the courier company to pick the order from the merchant’s warehouse, and the quality of the service level.

Delivery Performance: It signifies the maximum time a courier company is committing for successful delivery of the shipment.

5) Marketplace & sales channel Integration

Manage marketplace and sales channel inventories from various sales channels and marketplaces. These include:











6) Cheaper RTO rates

20% lower return charges as compared to forward charges. So if you want to process a return order, you do not need to pay any extra charges. You can choose a different courier partner and also pay lesser than you paid for your forward shipment.

7) Shipping Rate Calculator

Calculate shipping rates and pick the cheapest, fastest or most trusted courier partners.

8) Single Shipping & Tracking Dashboard

Automatically sync orders from multiple marketplaces and sales channels and track them on a single dashboard in real time. Also, you receive Non-delivery reports in case your order is not delivered and you can easily track your orders from the ShipRocket panel.

9) Global Shipping

Shipping offered across 220+ countries with courier partners like DHL, Aramex and FedEx. Also, sellers can sync their Amazon and eBay US & UK marketplaces with the dashboard.

What Makes ShipRocket The Best

1. Choose the right carrier partner

With all the information you have about each courier partner; you can pick the perfect one on the basis of the ratings.

2. Prioritize Your Orders

As per the ratings, you have four settings you can choose from:

Best Rated: It will automatically pick courier partners with the best ratings across all parameters for the selected source and destination pin code.

Cheapest: It will automatically select the courier partner who has the cheapest rates amongst all the courier partners.

Fastest: It will automatically pick the carrier partner who has the fastest delivery time amongst all the courier partners.

Custom: You can set a custom preference for the choice of courier partners, to the best of your judgement.

3. Save Costs

Now you can pick the cheapest courier partners, and save more on your shipping costs.

4. Reduce Delivery Time

You can choose the fastest courier partners, and make your shipments reach customers faster than ever.

5. Stay on track with shipments and orders

With Chanel and marketplace integration followed by Channel and catalogue sync, you can always stay up to date with your latest orders and process them easily in a few steps.

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